Our Team

Mark Manville [Director]

Mark is a Director at Character Creates as well as Character Mailing Services. He has been in the Direct Mail business for over 20 years – working up to Director level from the shop floor and everything else in between. Mark spent several years as Area Director, managing several sites in print and fulfilment and has vast experience within machine fulfilment and print including Lithographic, digital and large format.

Marks vision for Character Creates is an extension of the offering Character Mailing provides – to include Creative Services, both in print and online – embracing digital marketing as an important element of any clients marketing mix.


Chris Mills [Director/Designer]

Chris is a Director and leads our Creative Services and Marketing Team. Having once owned and run a design agency, Chris has a broad wealth of Creative and Print Industry related experience and knowledge – from Graphic Design, Website Design, Digital Marketing to Print Buying and Management.

Chris devotes a lot of time to creative research. Pinterest is one of his favourite haunts. As well as offering our clients design services, his team also manages the design and creation of all marketing materials and digital assets for Character Creates too.

Favourite Project Any branding project for a new business
Favourite font Brandon Grotesque
Years in the Industry Far too many to mention
Web or Print? Print
Best personal quality Punctuality


Jo Brennan [Junior Designer and Content Producer]

Jo is the latest addition to the ‘Creates’ Team. 

For her tender years, she has already previously gained some industry experience in branding and print design.

She joins the team to focus on client work for print and branding and content producing for the 3 Character Brands, Character Mailing, Character Creates and Character Fulfilment – looking also to develop her skills in digital design including web design and email marketing along the way.

Favourite Project Saint Edmund Arrowesmith Banners
Favourite font Alternative Gothic no3 D
Years in the Industry Started in the industry in 2019
Web or Print? Both
Best personal quality Team worker


John Shipley

John has been in Direct Mail and Print for 29 years, whose journey started as a porter many years ago at a data company.

John has been out on the road in Sales for quite some time now. From working for 2 big Corporates in sales, before settling at Character 10 years ago. With a wealth of Print Management experience, John is our go-to-guy for all things print.


Paul Fitzgerald [Copywriter]

Paul is an excellent wordsmith. From Brochure and SEO copywriting to Google Ads and Social Media content writing – depending on your brief, Paul always finds the right words for any scenario.

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