FAQ#1 Pre-Design, the technicalities of domains and hosting.

What is a domain name?

A domain name is your websites address. It’s possible if someone searches for your domain name it will bring them directly to your site. Ideally, it’ll mention your brand or even your key product or service.

How do I register my domain name?

There are plenty of web hosting companies out there. However, Character Creates will do this for you – another headache off the list. We’ll check if the domain name you want is available and well register it for you – if no-one else has it, we will secure it! It’s really that simple! 

What is website hosting?

As well as registering your domain name we’ll host your website and emails. Our reputable hosting partners boast a 99.9% uptime, meaning your site is live and uninterrupted [most of the time ;-)]. We never have to worry about the technical side of your website’s hosting, and emails – since our provider takes care of server maintenance. For an all inclusive yearly fee, our team will host, maintain and manage your website to ensure all software, including plugins are kept up-to-date. 

Who will own the finished website?

You will! 100% of the website is yours [once you’ve paid the final invoice ;-)]! We just make it look nice and ensure everything is set up and running smoothly.

Who will maintain the website and what does maintenance include?

We will maintain your website making sure that everything is updated and working the way it should be. The maintenance of your website can be anything from a simple update on installed plugins, wordpress core software updates or even adding a new email address.

Will my website be mobile friendly?

Yes! Every website we create is compatible for mobile use allowing your website to be seen on more than just a laptop screen.

How do I get my email for my domain?

We’ll even set up your company email accounts. There’s no better way to show off your professionalism than having an email address that is linked to your domain and brand. For example sales@mydomainnamehere.co.uk. Because Character creates registered your domain name this means that we can provide professional, people specific email accounts for you and your business.