Mark is Managing Director at Character Creates, who better to start our series of behind the brand stories.
What’s your wake-up routine?
Wake up check bank and online news, depending on day, either Gym for an hour workout then breakfast with double espresso (the only way to start the day) or straight to work after the school run.
What’s the first thing you do when you start work?
Check the production board and system for previous days throughput.
Who do you talk to most during the day?
What is a typical day at Character Mailing like for you?
Start around 9.00am, run through daily production, check financial matters and walk the production floor. Spend rest of day with various departments assisting and discussing projects.
What’s something you cannot forget to do during your day?
Remember where I came from, I constantly do this – stops any success going to my head and any failure to my heart.
What makes you feel like you’ve had a great day?
When we exceed a clients expectations.
What’s your essential wind-down after work?
Watching my son play football, an hour of sighs and smiles puts everything in context.
Outside of the office, how do you spend your free time?
As above, time with family and friends and watching Liverpool Football Club.